0495 096 532
A home treatment plant with its control box in a well-kept Queensland garden, with green paddocks and hills behind
Residential wastewater specialists

Treatment plant servicing and repairs, done properly

Licensed servicing, diagnosis and repairs for home sewage treatment plants across South East Queensland and the Darling Downs, with your council paperwork lodged on your behalf after every service.

  • QBCC Licence PD52825
  • 12 years’ industry experience
  • Form 11 lodged with your council
Pricing

Clear, upfront pricing

No GST is added to our prices. Parts and repairs are always quoted in advance and carried out only with your approval.

Annual Service AgreementBest value
$340per yearpaid upfront
Save $60 compared with 4 standalone services
  • 4 scheduled services a year
  • Chlorine included
  • Form 11 service report lodged with your council after every visit
  • A reminder before each service falls due
Sign up
Standalone Service
$100per servicequarterly or one-off
  • Chlorine included
  • Form 11 service report lodged with your council on your behalf
  • The full service checklist at every visit
Book a service
Pre-Purchase Inspection
$295standard area$375 in the outer area
  • Fixed price
  • Treatment plant and irrigation area inspected
  • Written report with photos within 2 business days
Inspection details
4 standalone services$400
Annual agreement$340

You save $60 a year, with every service booked and lodged for you.

Callouts from $120Your approval before any extra repairs or partsTransparent, upfront pricing
Annual service agreement

Sign up in three simple steps

One annual payment covers four services, the chlorine and all council paperwork.

  1. Get in touch

    Call us, or send an enquiry with your address and the type of treatment plant you have.

  2. Sign on your phone

    We text you the agreement and invoice. Review your details and sign on screen, with nothing to print or post.

  3. We take care of the rest

    We schedule each service with you, replenish the chlorine and lodge your Form 11 with council after every visit.

The agreement does not renew automatically, and you may cancel at any time. What the agreement covers

Why Effluent Works

Straightforward service from a home treatment plant specialist

Effluent Works is owned and operated by Joshua Smith, who has 12 years’ experience in the wastewater industry, from household treatment plants to larger commercial systems.

We service Taylex, FujiClean, Biocycle and other common home treatment plants. If you are unsure which system you have, tell us what is printed on the lid or the control box.

More about us

Your approval first

We explain what we have found and quote before any repair or part is supplied.

Clear reporting

Every service is documented and lodged with your council, and you receive a copy.

Practical advice

Honest advice on what your plant needs, and what it does not.

Licensed

QBCC Licence PD52825. ABN 59 439 131 767.

Service areas

Servicing South East Queensland

Regular servicing, repairs and inspections from Ipswich and the Lockyer Valley through to Toowoomba, and across Logan, the Scenic Rim and Somerset.

Also Brisbane (acreage suburbs), Moreton Bay, Redlands, Gold Coast hinterland, Sunshine Coast, South Burnett and Southern Downs. See all service areas

Questions

Frequently asked questions

How often does my treatment plant need servicing?

Queensland councils require home treatment plants to be serviced regularly by a licensed service technician. For most systems this means every three months. Our annual agreement covers four services a year.

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What is a Form 11?

A Form 11 is the service report submitted to your council after each service. We complete and lodge it on your behalf after every visit, and send you a copy.

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Do I need to be home for a service?

No. We need only safe access to the plant and the irrigation area: gates unlocked, dogs secured, and the lids and control box clear of garden beds, mulch and pavers.

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What should I do if the alarm goes off?

First, confirm that the power to the plant is on. For a high water alarm, check that the irrigation pump is plugged in and its hose is not kinked, and reduce water use. For an air alarm, check that the blower is running: occasionally the small hose to the pressure switch comes loose. If the alarm continues, call us on 0495 096 532. You may silence the buzzer, but please do not ignore the warning light.

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Do you do pump-outs?

We check the sludge levels at every service, tell you when a pump-out is due and can arrange one for you. Pump-outs are not included in the service price.

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How do I pay?

Payment is by bank transfer against our invoice, before the work is completed: the annual agreement is paid upfront, and repairs and parts are paid before work begins. We do not take online payments, as we prefer to speak with you first so that you receive the right service at the right price.

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Need a service, repair or inspection?

Call us or send an enquiry, and we will recommend the right service at the right price.

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